How to Cancel a Pending Order
If you need to cancel an order that hasn't been executed yet, follow these steps:
- Navigate to the Home tab in the dub app
- Tap the Activity section to view your recent orders
- Find the pending order you wish to cancel
- Tap the order to view its details
- Select the Cancel Order option
- Confirm your cancellation
Order Execution Timing
During Market Hours (9:30 AM - 4:00 PM ET, Monday-Friday)
- Orders submitted during market hours typically execute immediately
- Portfolio creations, investments, and sales process right away
- Rebalancing requests are processed in real-time
Outside Market Hours
- Orders placed outside market hours are queued for execution at the next market open
- You may see "Pending" status on orders placed after hours
- Weekend and holiday orders will execute on the next trading day
Need Help?
If you have any questions or need assistance during the account opening process, please contact us at support@dubapp.com