As a registered broker-dealer, dub is required to collect certain personal information from our users. We understand that privacy is important, and we want to be transparent about what information we collect and how we use it.
Information We Collect
When you open an account with dub, we collect the following personal information:
- Full legal name
- Residential address
- Phone number and email address
- Date of birth
- Tax identification number (e.g., Social Security Number)
- Citizenship status
- Income and net worth information
- Employment status and occupation
Why We Collect This Information
This information is collected for specific regulatory and operational purposes:
- Regulatory Compliance: As a registered broker-dealer with the SEC, we must comply with various U.S. laws and regulations, including FINRA rules and the USA PATRIOT Act of 2001.
- Identity Verification: These regulations require us to verify the identity of anyone opening an account with dub, helping to prevent fraud and identity theft.
- Security Screening: We are required to verify that our customers do not appear on any terrorist organization lists provided by government agencies.
- Account Servicing: The information allows us to properly service your account and provide you with our investment platform features.
How We Use Your Information
We do not sell your data or use it for any purpose other than to service your account and meet our regulatory obligations. Your personal information is:
- Used solely to provide you with our investment services
- Maintained securely to comply with regulatory record-keeping requirements
- Protected through encryption and security measures (as detailed in our Data Protection article)
Your Privacy Rights
While we must collect and retain certain information to provide our services and comply with regulations, we are committed to protecting your privacy. Your information is encrypted at rest and protected according to our obligations as a registered broker-dealer.
Need Help?
If you have any questions or need assistance during the account opening process, please contact us at support@dubapp.com.