Data Privacy and Regulatory Requirements
As a registered broker-dealer regulated by the Securities and Exchange Commission (SEC), dub operates under specific regulatory requirements regarding customer data retention. This article explains our data practices and addresses common questions about data deletion requests.
Our Approach to Your Data
At dub, we prioritize the security and privacy of your personal information. Our core principles include:
- No data selling: We do not sell your personal data to third parties
- Purpose-limited use: We only use your data to service your account and fulfill our regulatory obligations
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Enhanced security: All personal information is encrypted at rest and protected by industry-standard security measures
Regulatory Data Retention Requirements
As a registered broker-dealer, dub is legally required to:
- Maintain books and records for a period of at least six years
- Preserve account information, transaction records, and communication records
- Comply with SEC Rule 17a-4 and FINRA regulations governing record retention
These requirements exist to protect investors, ensure market integrity, and allow for proper regulatory oversight.
Data Retained After Account Closure
Even after account closure, certain data must be retained to comply with regulatory requirements:
- Account opening information and identity verification documents
- Transaction records and trading history
- Tax-related information
- Account statements and confirmations
- Correspondence related to your account
This information is maintained securely for the regulatory retention period (minimum of six years) and is only accessible to authorized personnel for compliance purposes.
Data Security After Account Closure
After your account is closed:
- All personal information remains encrypted and protected
- Access to your data is strictly limited to essential personnel
- We maintain the same rigorous security standards for closed accounts as for active accounts
- We continue to comply with all applicable privacy laws and regulations
Note: dub automatically collects data related to device identifiers, i.e., IP addresses. dub collects certain information from you to provide you with access to our featured products and services as well as to comply with the applicable federal and state laws and regulations. Please see our Privacy Notice for more information on the data we collect and how it is used.
Need Help?
If you have any questions or need assistance during the account opening process, please contact us at support@dubapp.com