What is Plaid?
Plaid is a financial technology company that provides the secure infrastructure to connect your bank account to apps like dub. It acts as a trusted intermediary that allows you to safely share your financial information without exposing your sensitive bank credentials to third-party applications.
At dub, we use Plaid to establish a secure connection between your bank account and our platform, enabling you to make deposits, set up recurring investments, and manage your finances seamlessly.
How Plaid Works
When you link your bank account through Plaid:
- You select your bank from Plaid's extensive list of supported financial institutions
- You enter your online banking credentials directly in Plaid's secure interface
- Plaid establishes a secure connection with your bank to verify your account
- Once verified, Plaid creates a secure token that allows dub to initiate transfers without storing your banking credentials
Why We Use Plaid
Plaid is our primary method for account linking because it:
- Verifies account ownership
- Prevents unauthorized access and fraudulent transactions
- Helps us comply with anti-money laundering (AML) regulations
- Ensures secure and reliable fund transfers
Currently, Plaid is our only available method for linking bank accounts for most users. For accounts planning to deposit $50,000 or more, we can accommodate wire transfers as an alternative funding method under certain circumstances.
How Plaid Protects Your Information
Security Infrastructure
Plaid implements multiple layers of security to protect your sensitive information:
- Your login credentials are encrypted and never shared with dub
- The connection is read-only for verification purposes
- You maintain control of your bank account at all times
- The secure connection allows for ACH transfers between your bank and dub
Industry-Leading Certifications
Plaid is certified in internationally-recognized security standards:
- ISO 27001 - An international standard for information security management systems
- ISO 27701 - The privacy extension to ISO 27001 focused on personally identifiable information
- SSAE18 SOC 2 - Compliance with strict controls for handling customer data
These certifications demonstrate Plaid's commitment to maintaining rigorous security practices and protecting your financial information.
Data Privacy
The information you provide to Plaid in order to link your bank account is governed by Plaid's Privacy Policy. Plaid only shares with dub the specific data needed to:
- Verify your account ownership
- Process your deposits and withdrawals
- Monitor for fraudulent activity
- Comply with financial regulations
Widespread Industry Adoption
Plaid is used by thousands of financial applications and institutions, providing a secure and standardized way to connect bank accounts. Major financial services and banking apps rely on Plaid's infrastructure to safely connect users' bank accounts.
Need Help?
If you have any questions or need assistance during the account opening process, please contact us at support@dubapp.com