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Welcome to dub's Help Center

Founder's Access Subscriptions: Complete Guide

Last updated:

Justin Ramirez CCO and General Counsel

Founder's Access is dub's legacy subscription plan available exclusively to early supporters who joined before the launch of Premium subscriptions. This plan provides unlimited access to all creators and portfolios on the platform at a single fixed price.

Important: Founder's Access is no longer available to new users. 

Founder's Access Pricing

Monthly Plan

  • $9.99 per month
  • Billed monthly
  • Auto-renews until canceled

Annual Plan

  • $89.99 per year (25% discount compared to monthly billing)
  • Billed annually
  • Auto-renews until canceled

What's Included in Your Founder's Access

Your Founder's Access subscription gives you unlimited, unrestricted access to everything on dub, including full access to all Premium and Starter Creators without needing individual subscriptions, and automatic access to any new Premium Creators added to the platform. 

You can seamlessly replicate the trading activity of your chosen portfolios in real-time with no limits on the number of portfolios you can copy, develop customized portfolios with designated weight allocations, and share your portfolios publicly (subject to eligibility requirements). 

Your subscription provides unlimited portfolio copies, unlimited portfolio creation, full access to all platform features, and no per-creator subscription fees.

Managing Your Founder's Access Subscription

Viewing Your Subscription

  1. Tap your account settings icon (top left corner on you home tab)
  2. Go to Settings
  3. Scroll to "Subscriptions"

Changing Between Monthly and Annual Plans

For iOS Users (Apple App Store):

  1. Open the "Settings" app on your iPhone
  2. Tap on your Apple ID at the top of the screen
  3. Select "Subscriptions"
  4. Find and tap on "dub Premium"
  5. Select "Monthly" or "Annual" option
  6. Confirm your selection if prompted

For Android Users (Google Play Store):

  1. Open the Google Play Store app
  2. Tap on your profile icon in the top left
  3. Go to "Payments & subscriptions" → "Subscriptions"
  4. Find and tap on the dub Premium subscription
  5. Tap "Update" or "Change plan"
  6. Select your preferred option and confirm

Critical Warning: Canceling Your Founder's Access

⚠️ If you cancel your Founder's Access subscription, you will permanently lose this status.

What Happens If You Cancel:

  • Founder's Access was a limited offering for early supporters only
  • Once canceled, this benefit is permanently lost and cannot be restored
  • Even if you resubscribe to dub, you'll be subject to the new subscription model

If Your Subscription Expires (But You Don't Cancel)

If your subscription expires due to a payment issue:

  • You still have the opportunity to renew it and maintain your Founder's Access
  • You will only lose Founder's Access permanently if you actively opt out/cancel
  • To avoid accidental loss of benefits, we recommend setting your subscription to auto-renew

Canceling Your Founder's Access Subscription:

From the dub App

  1. Open the dub app
  2. Tap into your settings located at the top left
  3. Under "Your Account" → "dub Premium"
  4. Tap on "Cancel Subscription" located at the bottom of the screen
  5. Follow the on-screen prompts to confirm your cancellation

For iOS Users (Apple App Store)

  1. Open the "Settings" app on your iPhone
  2. Tap on your Apple ID at the top of the screen
  3. Select "Subscriptions"
  4. Find and tap on "dub Premium"
  5. Tap "Cancel Subscription"
  6. Confirm your selection

For Android Users (Google Play Store)

  1. Open the Google Play Store app
  2. Tap on your profile icon in the top left
  3. Go to "Payments & subscriptions" → "Subscriptions"
  4. Find and tap on the dub Premium subscription
  5. Tap "Cancel Subscription"
  6. Confirm your selection

Refund Policy

dub strives to provide the highest quality copy-trading platform for our users. The refund policy varies based on your device platform:


App Store Purchases (iOS)

If you subscribed through the Apple App Store, Apple handles all billing, renewals, and refunds — dub does not have the ability to cancel or refund Apple subscriptions on your behalf. Apple solely controls all refunds on their platform, and dub cannot override their decisions. You'll need to manage your subscription directly through Apple. Refund requests must be submitted directly to Apple within 14 days of purchase

Important: Deleting the dub app does not cancel your subscription. You must cancel through your Apple or Google Play subscription settings to stop future charges.

To request a refund:

  1. Sign in to reportaproblem.apple.com
  2. Tap or click "I'd like to," then choose "Request a refund."
  3. Choose the reason why you want a refund, then choose Next.
  4. Choose the app, subscription, or other item, then choose Submit. If you were charged for a subscription that you no longer want, you can also cancel the subscription.
     

Google Play Store Purchases (Android)

To request a refund:

  1. Open the Google Play Store app
  2. Head to their refund request page here
  3. Go to "Payments & subscriptions" → "Subscriptions"
  4. Follow the prompt


Non-Refundable Circumstances

Refunds are generally not available in these situations:

  • After the eligible refund period has expired
  • If there has been significant portfolio copying or trading activity
  • For subscriptions canceled mid-term (access continues until the end of the billing period)
  • If the account has violated our Terms of Service (e.g., multiple ACH returns)
     

What Happens After Cancellation or Refund

  • Cancellation: You'll maintain access to Premium features until the end of your current billing period
  • Refund: Your subscription will be canceled immediately upon refund processing
  • Account Status: Your dub brokerage account will remain open unless you specifically request closure

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