Brett Chereskin

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Recent activity by Brett Chereskin Recent activity Votes
  • How does Veterans Day affect my trades and settlements?

    Is Veterans Day a market holiday? No, the stock market is open for regular trading hours on Veterans Day (Monday, November 11, 2024). However, it is a federal bank holiday, which affects settlement...

  • How long does it take a trade to settle on dub?

    The average settlement time for transactions placed on dub is: It takes one trading day from the date the trade was executed (T+1) for the shares to settle.     

  • Subscription Cancellation and Account Closure Process

    1. Cancellation Your Subscription  Please note that dub Support cannot edit or cancel your subscription on your behalf with Apple, given Apple Subscriptions are managed directly by Apple.  How do...

  • Understanding the Deposit Process on dub

    How do I make a deposit into my dub account? Link your bank account through our third-party service provider, Plaid, Inc.* within the app. If you're having trouble with this step, please view our...

  • Understanding the Withdrawal Process on dub

    Why can't I withdraw my funds immediately after depositing? When you make a deposit into your dub account, there's a mandatory settlement period of 5 business days, starting from the next business ...

  • Plaid Bank Linking Troubleshooting

    A) Why can't I find my bank in the Plaid list? If you can't find your bank in the Plaid list: Double-check the spelling of your bank's name. Look for alternative names or abbreviations your bank m...

  • What to do after you apply and how long does approval take?

    Standard Process: If all the information you provide is auto-verified by dub, onboarding typically takes just a few minutes. You can refresh the app or tap the 'Check Application Status' button at...

  • What information is collected by dub and why?

    The information collected by dub includes: 1. Name 2. Address 3. Phone and Email 4. DOB 5. Tax- ID (e.g. Social Security Number) 6. Citizenship 7. Income and Net worth 8. Employment Status and Occu...

  • How can I contact Client Services?

    To reach Customer Support via the app: Go to the Settings page and tap on the "Help Center" Reach out to Customer Support through our email at: Support@dubapp.com To reach Customer Support via our...

  • How can I cancel an order on dub?

      Orders placed between during market hours (9:30am - 4:30pm ET) Cannot be canceled Orders placed outside of market hours can be canceled by: 1. Go to Settings on the dub Home Page. 2. Click on Ord...