Brett Chereskin Chief Operating Officer
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Activity overview
Latest activity by Brett Chereskin Chief Operating Officer-
Brett Chereskin Chief Operating Officer created an article,
How does Veterans Day affect my trades and settlements?
Is Veterans Day a market holiday? No, the stock market is open for regular trading hours on Veterans Day (Monday, November 11, 2024). However, it is a federal bank holiday, which affects settlement...
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Brett Chereskin Chief Operating Officer created an article,
Planned Outage FAQ - January 25, 2025
What's happening? Our clearing broker, Apex Clearing, will be conducting scheduled business continuity testing on Saturday, January 25, 2025, from 6:00 AM to 8:00 PM CT (7:00 AM to 9:00 PM ET). Why...
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Brett Chereskin Chief Operating Officer commented,
Charles,Great question. Most likely, you are linking a Chase account that uses OAuth with Plaid. This system creates a new bank account number mask that is seen by dub to prevent us from seeing you...
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Brett Chereskin Chief Operating Officer created an article,
Plaid Bank Linking Troubleshooting
A) Why can't I find my bank in the Plaid list? If you can't find your bank in the Plaid list: Double-check the spelling of your bank's name. Look for alternative names or abbreviations your bank m...
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Brett Chereskin Chief Operating Officer created an article,
Understanding the Withdrawal Process on dub
Why can't I withdraw my funds immediately after depositing? When you make a deposit into your dub account, there's a mandatory settlement period of 5 business days, starting from the next business ...
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Brett Chereskin Chief Operating Officer created an article,
Subscription Cancellation and Account Closure Process
1. Cancellation Your Subscription Please note that dub Support cannot edit or cancel your subscription on your behalf with Apple, given Apple Subscriptions are managed directly by Apple. How do...
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Brett Chereskin Chief Operating Officer created an article,
What are the different types of "Portfolios" offered on dub?
There are three types of Portfolios offered on dub: Self-Created Portfolios - A grouping of stocks and ETFs you select constitutes your personal portfolio. To learn more about creating your own po...
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Brett Chereskin Chief Operating Officer created an article,
What to do after you apply and how long does approval take?
Standard Process: If all the information you provide is auto-verified by dub, onboarding typically takes just a few minutes. You can refresh the app or tap the 'Check Application Status' button at...
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Brett Chereskin Chief Operating Officer created an article,
How can I cancel an order on dub?
Orders placed between during market hours (9:30am - 4:30pm ET) Cannot be canceled Orders placed outside of market hours can be canceled by: 1. Go to Settings on the dub Home Page. 2. Click on Ord...
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Brett Chereskin Chief Operating Officer created an article,
How can I access my statements, tax forms and trade confirmations?
To access your statements, tax forms and trade confirmations: 1. Go to Settings by clicking on the user profile button on the top right corner of the dub Home Page. 2. Scroll down to Reports. 3. He...