What is a “trusted contact person?”

A “trusted contact person” is a person that you authorize your brokerage firm to contact in limited circumstances, such as if your broker has trouble reaching you or has a reasonable belief that your account may be exposed to possible financial exploitation.  A trusted contact person must be age 18 or older.

Naming someone as a trusted contact person does not give that person any authority to act on your behalf, execute transactions or engage in activity in your account.

Why would you add a “trusted contact person” to your brokerage account?

• If your brokerage firm cannot reach you, adding a trusted contact person to your brokerage account may help your firm ensure that your current address and contact information are correct.
• Adding a trusted contact person to your brokerage account may help your brokerage firm respond to possible financial exploitation or fraud in your account and protect your account’s assets. 
• If your brokerage firm suspects that you are experiencing a health issue, adding a trusted contact person to your brokerage account may help your broker confirm your current health status.
• Adding a trusted contact person to your brokerage account may help your brokerage firm verify the identity of any legal guardian, executor, trustee or holder of a power of attorney on your account.

How can you add a “trusted contact person” to your brokerage account?

• Go to the profile page by tapping on the top right corner of the screen,
• Tap on Trust Contact and enter the information on the screen

You can change or remove your "trusted contact person" at any time.