We value your trust and want to reassure you that safeguarding your personal information is a top priority for us. As you navigate through your financial journey on our app, we want you to feel confident that your privacy is protected and your data is handled responsibly.
dub has implemented the following to protect your personal information:
One Time Password (OTP): dub's two-factor authentication security measure requires a one-time password sent to the phone number on file to get you into your account both at sign-in and sign-up.
Encryption: All information is stored using bank-level encryption standards at rest and modern TLS standards for the transmission of data. Confidential and sensitive information, such as account passwords, social security numbers, etc., are also passed through another level of encryption before they are stored. dub takes safeguarding your personal information very seriously.
NIST Cybersecurity Framework: dub follows the NIST Cybersecurity framework which monitors risks, implements safeguards on critical services, implements activities that identify intrusion and responses to intrusions, and implements activities that maintain resilience against hackers.
In addition to the above, we want to emphasize that we operate within the bounds of strict regulatory guidelines. Our practices align with relevant data protection laws and financial regulations, which are designed to provide you with the highest level of privacy and security. These regulations not only shape the way we handle your information but also establish clear procedures for managing and protecting your data.
*dub only verifies your banking log-in credentials once. dub uses Plaid, Inc., a trusted third-party integration, to access information about your bank account.