To reach Customer Support via the app:
Go to the Settings page and tap on the "Help Center"
Reach out to Customer Support through our email at:
Support@dubapp.com
To reach Customer Support via our website:
Click on the bottom right-hand icon of a comment bubble in yellow.
Follow the prompts, and a Client Services specialist will send you a message or email with further assistance on your inquiry.
*To Note: We do not have an inbound number for phone support and do not service customers at our office location. One of our customer support specialists will reach out to you via email within 1 trading day. Client Services hours are Monday through Friday, 9am – 5pm ET. If you submit a ticket outside of this time frame, a specialist will respond the following trading day.
Comments
0 comments
Please sign in to leave a comment.